Padma Hotels directly, or through its third-party vendors collects on or from this website certain information so that it can provide services and products, including the ability to make reservations on-line. The Padma Hotels website also allows customers to communicate with Padma Hotels on issues of customer service and to provide feedback on services. Padma Hotels sometimes uses this customer information to analyze customers’ interests so that it can tailor programs and special offers. A list of website names ("URLs") to which this Policy applies is set fifth below:
Categories of Information Collected by Padma Hotels
- Online reservation is recommended. It is the fastest & safest way for the following reasons:
- It gives you instant confirmation
- The booking engine uses Secure Socket Layer (SSL) technology to encrypt all information. Click to Book
- All reservation inquiry will be replied within 2 working days
- Customer Service
- When customers make customer-service requests, Padma Hotels will ask for the customer’s name, mailing address or electronic-mail information, telephone number and other information that will allow Padma Hotels to respond to the request or to resolve any problems at the resort.
- Electronic Surveys
- Padma Hotels conducts online surveys from time to time to evaluate its services. Participation in such surveys is voluntary, but customer information is collected for verification purposes, such as name, mailing address, and electronic mail address.
- Customers who visit websites may be presented with targeted advertising and special offers both directly through the website and from electronic mail based on preferences collected by cookies.
- Customers who register under websites and allow their computers to accept cookies provide information by which Padma Hotels can both align the customer with his or her personal preferences and provide faster and easier access to the Padma Hotels website's benefits.
- Customers who submit electronic-mail addresses may receive targeted messages that Padma Hotels believes may be of interest. Any customer may, at any time, request to be removed from such electronic lists and Padma Hotels will comply with the request.
- Customers can choose to accept or reject cookies by modification to the computer browser. These options are generally set forth in files or menus listing "Internet Options".
- Use of Information Collected
- Padma Hotels may share the customer information it collects with its personnel and with the owners and operators of Padma Hotels. Padma Hotels may also share information with select third parties who offer goods or services that may be of interest to Padma Hotels customers. Padma Hotels may also share such information with other companies with whom it has entered into cooperative or co-sponsored promotions, products, or services. When customers use credit cards to purchase goods or services, Padma Hotels may share information provided by customers with the credit card company.
- Service Providers
- Padma Hotels relies on third parties to provide services both through the Padma Hotels website and in other communications. While Padma Hotels generally requires such providers to conform to these privacy policies and guidelines, Padma Hotels cannot control and shall not be responsible for their conduct if they fail to abide by these policies and guidelines.
- Legal Requirements
- Padma Hotels will also disclose customer information, without the customer's permission, if Padma Hotels believes, in good faith, that such disclosures are required by any applicable law or court order or if such disclosures are necessary to investigate activities that may be harmful or injurious to the Padma Hotels website, to Padma Hotels guests, employees, or agents.
- Third Party Websites
- This Policy and Disclosure does not cover customers who enter the Padma Hotels website through links from non-Padma Hotels sites, such as those of advertisers or other content providers.
- Government taxes and Service fees
- Taxes are included in the prices or indicated in the price breakdown. unless otherwise specified.
- Effective Date
- Any one of these websites may ask for and collect personally identifiable information in order to enhance your experience and provide you with relevant information.
- Despite the taken care with respect to the development of the site, the Padma Hotels does not guarantee the accuracy, consistency and completeness of the information.
- Padma Resident Programme
- Enrolment to the Padma Resident Programme known as the "PRP" is by invitation only. To get more information about this programme, please contact [email protected]